FAQ For Stair Lifts

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  • Why choose a curved stair lift?

    If you have curved stairs, the best type of stair lift to install is a Bruno or AccessBDD custom curved stair lift that is specifically designed to fit the unique shape of your staircase.

    In terms of features, here are some things to look for:

    • Customization: As mentioned earlier, a custom curved stair lift should be made to measure for your specific staircase. The lift should be designed to fit the exact dimensions of your stairs, and it should be able to handle any bends, turns, or landings in your staircase.
    • Smooth ride: Look for a stair lift that provides a smooth, comfortable ride. Both Bruno and AccessBDD provide rails that fit precisely to your stair case. Less expensive models can provide a a choppy, noisy and bumpy ride that wears the stair lift’s components.
    • Safety features: Safety is of utmost importance when it comes to stair lifts. Look for a stair lift that has safety features such as seat belts, obstruction sensors, and automatic braking systems.
    • Easy to use: The stair lift should be easy to operate, even for users with limited mobility. Look for a stair lift with intuitive controls and an easy-to-use seat that swivels at the top landing.
    • Maintenance and service: MEDmobility’s Service Department can ensure that your curved stair lift continues to operate safely and reliably over time.

    In summary, a custom curved stair lift is the best type of lift for curved stairs. MEDmobility stair lifts offer customization, a smooth ride, safety features, ease of use, maintenance and service.

  • Which stair lift to choose For a heavier person?

    Stair lifts are designed to safely and comfortably transport individuals of varying weights and sizes, including those who are overweight or obese. However, it's important to choose a stair lift that is appropriate for your weight and size, as not all stair lifts may be suitable for individuals who are heavier or larger.

    When selecting a stair lift, it's important to choose a model that has a weight capacity that is sufficient for your needs. Most stair lift models have weight capacities that range from 250 to 400 pounds or more, and some models can support weights up to 600 pounds or more.

    Additionally, you should ensure that the stair lift seat is wide and deep enough to accommodate your body comfortably, and that the footrest and armrests can be adjusted to provide a comfortable and secure fit.

    It's recommended that you consult with a MEDmobility representative for a professional assessment of your needs and requirements.

    • View the Bruno Elite - 400 Lb Lift Capacity with optional 22" seat width.

    • AccessBdd - 352 Lb Lift Capacity

  • How long will my stair lift last?

    How long should a stair lift last?

    The lifespan of a stair lift can vary depending on several factors such as the quality of the materials used in its construction, the frequency of use, and the level of maintenance it receives.

    Generally, a well-maintained and high-quality stair lift can last anywhere from 10 to 15 years or more. However, it's important to keep in mind that the lifespan can be influenced by various factors such as the weight of the user, how frequently it is used, and the environmental conditions where the lift is installed.

    To ensure the longevity of a stair lift, it's important to follow the manufacturer's recommended maintenance schedule and get it serviced regularly. Also, avoid overloading the stair lift beyond its weight capacity and use it carefully to avoid any unnecessary wear and tear.

  • If your stair lift is not working.

    If your stair lift has stopped working, there are several things you can check and try to do to get it working again:

    1. Check the power supply: Make sure that the stair lift is properly plugged in or that the battery is charged. If the power supply is not working, the stair lift won't function.
    2. Check the safety switch: Most stair lifts have a safety switch that needs to be engaged before it will operate. Check that this switch is in the proper position.
    3. Check for any obstructions: Make sure that the stair lift's path is clear of any obstructions that could be preventing it from moving.
    4. Check the key switch: If your stair lift has a key switch, make sure that it is in the proper position.
    5. Check the remote control: If your stair lift has a remote control, make sure that it is working properly and that the batteries are not dead.

    If you have tried these troubleshooting steps and the stair lift still isn't working, it may be time to contact MEDmobility. We will be able to diagnose the issue and make any necessary repairs to get your stair lift up and running again.


MEDmobility South
P: 780-437-3300
Toll Free: 800-537-0579
5711-104 St. NW
Edmonton
Open: Monday to Friday
Hours: 8:00 AM to 4:30 PM
Closed Weekends


MEDmobility North
P: 780-451-5445
12604-118 Ave
Edmonton
Open: Monday to Friday
Hours: 9:00 AM to 5:00 PM
Closed Weekends

MEDmobility.ca © Copyright 2023

MEDmobility South
P: 780-437-3300
Toll Free: 800-537-0579
5711-104 St. NW
Edmonton
Open: Monday to Friday
Hours: 8:00 AM to 4:30 PM
Closed Weekends

MEDmobility North
P: 780-451-5445
12604-118 Ave
Edmonton
Open: Monday to Friday
Hours: 9:00 AM to 5:00 PM
Closed Weekends

MEDmobility.ca © Copyright 2023